How reliable is Namecheap?

How good is Namecheap's uptime? How reliable is Namecheap's web hosting service? Does Namecheap's hosting go down often?
Namecheap's hosting uptime are rated: 3.0 - 1 ratings

Add answer and rate this store

0 answers +0 votes
As part of your answer, please rate Namecheap's uptime policies:
Click a star to rate
Click a star to rate
Add answer Cancel
Rachel Auerbach
10
Posted Nov 14, 2018

While Namecheap promises a high uptime, reviewers found otherwise. HostingFacts reported an average of 99.88% over the course of 10 months – well below the industry average. This equates to over an hour of downtime per month, which can mean a lot of missed revenue.

However, another reviewer found different results. Hosting Pill's uptime test for Namecheap reported great results of 99.94%, which equates to about 22 minutes per month.

Namecheap does have a 100% uptime guarantee and they'll send you account credits if they are unable to live up to that. 

This user rated Namecheap's hosting uptime: 3.0
Upvote
Not helpful
Knoji Staff
136
Posted Nov 2, 2018

Our team of shopping analysts is out looking for the answer to this question now. We source our answers from Namecheap's website and customer service pages and by working with Namecheap directly to find the correct answer to this question. Check back later to find the answer to this question.

In the meantime, please refer to Namecheap's website for additional information.

Shopping tip: (November 19, 2018): Use promo code WELCOME30 to save 30% off at namecheap.com — redeem it here. You can also view more Namecheap promo codes.

This user rated Namecheap's hosting uptime: 0.0
Upvote
Not helpful
Rated 4.1 - 37 reviews

About Namecheap

Namecheap is a major domain registrars company operating the e-commerce site namecheap.com. Namecheap sells its products and services in the domain registrars vertical, offering discounts and promo codes to its customers infrequently. Namecheap is very well-regarded among shoppers on Knoji, with 37 ratings and an average rating of 4.1 stars. Namecheap scores very highly compared to other brands in the domain registrars industry, providing 14 e-commerce features to better serve its customers.

Namecheap's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Namecheap offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
International Shipping:
Maybe
It appears that Namecheap may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Namecheap accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Yes
Namecheap accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that Namecheap may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Namecheap may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
Namecheap supports a promo code box on their website. Check the Namecheap promo codes page for the latest coupon codes from Namecheap. Read full answer >>
Sales:
Yes
Namecheap runs a clearance and promotions page on their website. Check the official Namecheap sales page for the latest discounted prices and sales directly from Namecheap Read full answer >>
Military Discounts:
Maybe
It appears that Namecheap may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Yes
Namecheap offers their own coupons and promotions page on their website. Check the official Namecheap coupons page for the latest offers directly from Namecheap Read full answer >>
Student Discounts:
Maybe
It appears that Namecheap may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Namecheap may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Namecheap may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that Namecheap may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that Namecheap may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that Namecheap may not allow coupon stacking currently. Read full answer >>
Black Friday Ad:
Maybe
It appears that Namecheap may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Namecheap may not offer Cyber Monday ad currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Namecheap offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
Namecheap offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Maybe
It appears that Namecheap may not offer gift cards currently. Read full answer >>
Loyalty Programs:
Maybe
It appears that Namecheap may not offer loyalty programs currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Namecheap may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Namecheap may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Namecheap may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Namecheap may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Namecheap may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Namecheap may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
Namecheap offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
It appears that Namecheap may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Namecheap offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
View all features